interview question what to do if you have an issue with a coworker
Why Do Interviewers Ask Questions About Tricky Colleagues?
When you get for a job interview, your potential employers will want to know if y'all're a squad histrion.
One way for them to evaluate this is past request whether you lot often feel disharmonize with others and how yous deal with this kind of stress?
This can be particularly relevant if they're interviewing for a role where the potential for disharmonize is likely, for example, in a complaints department or in fast-paced, high energy workplaces.
Prospective employers will ask about your past to define whether you might exist able to handle disharmonize in the future.
In a way, request about hard coworkers could exist considered a play a joke on question; therefore, you accept to answer it carefully.
You want to be sure y'all respond this question in a realistic manner, however, you lot want to avoid looking similar you regularly have difficult interactions with coworkers.
Overall, yous want to show emotional intelligence when yous reply. After all, a picayune conflict is normal. Therefore, have care to explicate that you are conscious of other people, their differing moods and how to manage them.
This helps build trust in you every bit a person and your experiences in working with others.
How Else Might This Question About Difficult Coworkers Exist Asked?
Interviewers can ask the question nigh how you handle difficult coworkers in different ways.
You might be asked if yous thrive in a workplace with lots of different personalities.
Or you could exist pushed to describe a state of affairs where y'all had a disharmonize with a colleague.
What the interviewer wants to know is how quickly you get frustrated past other people and whether y'all're able to manage your own emotions.
Therefore, it's worth emphasizing that you lot rarely get irritated by small things so that serious issues only arise when there's a lot at stake for the business itself.
Employers might also want to know how y'all define a difficult coworker or if you have problem with authorization. For example, practise y'all think someone who talks too much is abrasive?
They'll want to know if you are able to overlook things like having a tough boss and if you lot have an even-tempered outlook for well-nigh issues.
Showing self-sensation volition go a long way toward reassuring an interviewer that you are not easily riled upwards.
How to Prepare for This Question
When you're preparing for an interview, yous want to think about scenarios from your by that you might be able to bring up as evidence of your skills.
Taking time to reflect over your piece of work history is important; even so, if y'all're simply starting out in your career, you can likewise talk about university situations or those from extracurricular activities.
Overall, you lot desire to focus on stories that have a strong narrative arc. For instance, a professional person problem that y'all solved and came out well in.
If you are sharing situations where you lot failed to manage a hard situation or caused long-term issues, this will work against you, and then keep it positive.
It'southward worth edifice upward a banking concern of evidence that tin help support you in answering interview questions. These can be an around the task role you are applying for, and so make sure you read it advisedly.
For example, if it specifies the ability to work in a busy environment and being able to multitask, y'all desire to be sure that y'all accept multiple examples to show y'all are comfy with both these situations.
How to Answer: How Have You Dealt With a Hard Coworker?
When yous're answering whatsoever interview question, it'southward good to recollect about structure, or you lot might end up rambling.
The STAR technique where you break down your answer into the exact Situation, Job, Action and Results to assist you keep on rails and brand certain you share all the important information.
You also desire to brand most of your answers positive and solution-focused. Don't drag out the problem or the description of the difficult person.
Yous desire the majority of your answer to be on how yous successfully resolved the situation.
Information technology's also of import to link your answer to your personal development and growth.
Information technology'southward great for an interviewer to encounter that you're a quick learner and able to implement knowledge in the future to avoid further conflict problems.
What to Avoid When Answering How You Have Dealt With a Hard Coworker
Information technology can exist tempting to say that you've never been in a difficult state of affairs with a coworker to avoid getting into tricky terrain, but if y'all do this, it will look similar you lot are not self-aware.
It's natural to accept had some small-scale irritations with people that we spend all day working with. The key is to make information technology sound like you lot manage information technology with ease and grace.
Exist careful not to be too derogatory. For instance, you can say someone was always tardily, but you wouldn't desire to say that they were selfish and lazy.
Similarly, you lot don't want to spend as well much time talking almost how angry or frustrated they made you experience. Stick to facts and neutral linguistic communication and so that yous don't expect similar a hot-head.
Interview Question: How To Deal With A Hard Coworker
Remember to focus on how rapidly you bounce back from catchy situations as nobody wants to hire someone who shows a history of burn down out.
Your aim in answering these type of interview questions is to reassure your interviewer that yous are a safety choice and a capable rent.
Sample Answers for the Question of How to Bargain With a Difficult Coworker
Here are some situations which would make good examples of how to respond a question around conflict with colleagues.
Instance 1
This example shows self-awareness, forthrightness and the ability to set up things without making a fuss:
In my commencement chore, at that place was a slight mismatch betwixt the director and myself over how feedback should exist best delivered. She was Dutch, and there was a bluntness about her style, which I wasn't used to. After my starting time month there, I felt similar I had to summon up my courage and say to her that although in that location were lots of ways of doing information technology, I preferred the 'sandwich approach' to feedback.
Luckily she was intrigued, and my open up approach to the conversation proved to be wise. I was able to explain that this was mayhap a more 'American' way of doing things (sandwiching a effective criticism in between two positive bits of feedback), and she was happy to try it out. I think she was impressed that I asked for what I needed.
This situation really helped me meet the importance of ii-way communication and set me upwardly to keep to express myself clearly in my career, peculiarly when there's disharmonize. It's also led to really stiff relationships with my managers, and as I've become one myself, information technology reminded me to always cheque in and ask what my team needs to obtain their best performance.
Example 2
In this scenario, you are showing y'all are a difficult worker and problem-solver, too as possessing emotional intelligence and interpersonal skills, all of which are important in the workplace:
I had a coworker who was never able to finish his work on time. We worked in a really busy function, and the demands were heavy on all of the states. His continued delays meant that I often had to choice up the slack, working harder and later to cover for him.
He was always actually grateful, but I felt like information technology was getting out of hand later a couple of months. I said I had to have a proper conversation with him about the situation and call back about how we could solve it one time and for all.
Nosotros met in a neutral place and broke downwardly the issue; I tried to listen and wait for solution points. In the terminate, it became clear that he was signing upwards for more work than his job description had actually specified - and he agreed that a frank conversation with his manager was needed to analyze expectations.
Example 3
In this answer, y'all are showing soft skills, including the commitment to your growth and the ability to foster it in others:
I once had a young colleague who always liked to grunter the glory on whatever successes nosotros had as a squad. I'd never actually experienced that before and institute information technology surprising. To my mind, it's of import to be fair and to give credit where it's due.
I ended upwardly speaking to my mentor about this situation during ane of our regular meetings, and she suggested that I simply take an open conversation with my colleague about this result. I took him out for a drink after work, and in this depression-stakes surroundings, I learned that he was actually insecure about being the newest member of our team and felt similar he had to constantly show his worth.
I explained to my colleague that maybe he had taken it besides far and that he'd look like more than of a team player if he highlighted how everyone had worked well together to get the gains nosotros did. I told him that being able to readily offer praise shows that yous know how others operate and demonstrate a level of self-sensation that'due south more than impressive than showing off is.
I also offered him the chance to connect with my mentorship program to see if a similar gear up-up would benefit his career. I was really impressed to meet that he took my words to heart and his teamwork improved markedly as he began to be more reflective through this new development opportunity.
Final Thoughts
The interviewers desire to see your emotional intelligence in activity and whether you are able to diffuse a tricky situation.
How you handle a difficult colleague gives your prospective employers a meliorate sense of how yous would react in the futurity if difficult things come up.
Everyone wants to work with people who are resilient; therefore, information technology's adept to prove clear examples that demonstrate your ability to stay calm when others might be losing their heads.
If you can impress an interviewer with your answer to this question, it volition put yous in a strong position to go the task yous are afterward.
Source: https://www.wikijob.co.uk/interview-advice/interview-questions/how-to-deal-with-a-difficult-coworker
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